Last Updated: January 2024
READ CAREFULLY THIS SERVICE AGREEMENT ("AGREEMENT"), WHICH CONTAINS THE EXCLUSIVE TERMS AND CONDITIONS BETWEEN ADENTITY ("ADENTITY") AND THE CUSTOMER SPECIFICALLY IDENTIFIED IN THE ORDER FORM REFERENCING THIS SERVICE AGREEMENT ("CUSTOMER"), REGARDING ACCESS AND USE OF THE SERVICE. THE PARTY AGREEING TO THESE TERMS ON BEHALF OF CUSTOMER REPRESENTS AND WARRANTS THAT HE/SHE HAS FULL LEGAL AUTHORITY TO ENTER INTO THIS AGREEMENT, UNDER ALL APPLICABLE LAWS AND ON BEHALF OF CUSTOMER. SELECTING THE "I ACCEPT" CHECKBOX OR BY ACCESSING OR USING THE SERVICE, CREATES A LEGALLY ENFORCEABLE CONTRACT WHERE CUSTOMER AGREES TO BE BOUND BY ALL TERMS AND CONDITIONS OF THIS AGREEMENT WITHOUT MODIFICATION.
IF CUSTOMER DOES NOT AGREE TO ALL TERMS AND CONDITIONS IN THIS AGREEMENT, PLEASE DO NOT SELECT THE "I ACCEPT" CHECKBOX AND CUSTOMER SHALL BE PROHIBITED FROM ACCESSING OR USING THE SERVICE.
Pursuant to these Terms of Use, Customer may order from Adentity licenses to access and use Adentity's proprietary email intelligence platform to be hosted and made available by Adentity in object code format on a software-as-a-service basis, including any software and the Adentity website located at adentity.ai (collectively, the "Service"). The Service provides email dehashing capabilities for SHA256 and MD5 hashes, email enrichment data, and access to our database of over 1.4 billion email records. The specifics of each Customer order will be set forth on a written or electronic order form, quote and/or invoice (each, an "Order Form") provided by Adentity or made available on the Adentity website.
Subject to Customer's compliance with the terms and conditions of these Terms of Use, Adentity grants Customer a nonexclusive, nontransferable, nonsublicensable right to use and access the Service but solely by Customer employees and individual contractors acting for Customer's exclusive benefit, and only for Customer's internal business purposes and up to the applicable number of User licenses purchased or authorized, each as set forth in the applicable Order Form.
Customer shall not:
Customer may not use the Service to do any of the following:
Customer acknowledges that the Service, including all email databases, algorithms, and dehashing technologies, is the proprietary intellectual property of Adentity or its licensors. Customer may not remove or modify any copyright and other proprietary notices in connection with the Service. Customer hereby grants Adentity the right to use data and information we collect from the Service (but only in an aggregate or compiled form that does not identify Customer) which we may use to improve the products and services we offer.
Customer is solely responsible for:
Customer agrees to pay to Adentity all fees set forth in an Order Form for the duration of the applicable Subscription Term. All payments are processed through Paddle, our third-party payment processor. To the extent fees are payable by credit card, Customer will be required to provide payment information to Paddle.
IMPORTANT: All credit purchases are non-refundable. Once credits are purchased and added to your account, they cannot be refunded under any circumstances. Customer agrees to pay all fees in accordance with the terms of the Order Form and these Terms of Use.
If Customer disputes any charges, Customer must notify Adentity within sixty (60) days after the date of the invoice. If at any time Customer is overdue on payments, Adentity may suspend Customer access to the Service and/or terminate these Terms of Use.
Adentity utilizes industry-standard security measures (such as SSL encryption) to protect against the misuse or unauthorized disclosure of Customer data. However, Customer understands that the operation of the Service may involve encrypted transmissions over various networks and there can be no absolute assurance that such elements will always be secure.
Adentity does not store email addresses that are successfully dehashed beyond what is necessary to provide the Service. All email intelligence data is sourced from publicly available information and legitimate data providers.
Adentity strives to maintain 99.9% uptime but does not guarantee uninterrupted service. Adentity reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with reasonable notice to Customer.
The Subscription term shall automatically renew for successive periods equal to the term specified in the Order Form unless either party notifies the other party of its intent not to renew at least thirty (30) days prior to the conclusion of the then-current term.
Customer has the right to terminate these Terms of Use at any time during the Subscription Term in the event that Adentity has materially breached these Terms of Use and does not cure such breach within thirty (30) days following notice from Customer.
All accrued rights to payment and certain sections of these Terms shall survive termination. All fees paid are non-refundable and non-cancelable, including unused credits.
Each party represents and warrants that it has full power and authority to enter into these Terms of Use. Adentity represents and warrants that it will perform the Services in a professional and workmanlike manner.
EXCEPT AS EXPRESSLY PROVIDED, THE SERVICE IS PROVIDED ON AN "AS-IS, AS-AVAILABLE" BASIS. ADENTITY MAKES NO WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER WITH RESPECT TO THE SERVICE, INCLUDING THE ACCURACY, COMPLETENESS, OR TIMELINESS OF EMAIL DATA OR DEHASHING RESULTS.
IN NO EVENT SHALL ADENTITY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM THE USE OF OR INABILITY TO USE THE SERVICE.
These Terms of Use will be construed in accordance with the laws of the State of Delaware. Any dispute arising from or relating to the subject matter of these Terms of Use that cannot be resolved within sixty (60) days after notice shall be settled by binding arbitration.
For questions about these Terms of Use, please contact us at:
Email: resolve@adentity.ai
Adentity reserves the right to modify these Terms of Use at any time. We will provide notice of material changes through the Service or via email. Continued use of the Service after such changes constitutes acceptance of the modified terms.